AppleCare+ for iPhone 16 Plus - Uplift to 2yr
AppleCare+ for iPhone 16 Plus - Uplift to 2yr
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AppleCare+ for iPhone
AppleCare+ for iPhone provides expert technical support and additional hardware coverage from Apple, including unlimited incidents of accidental damage protection. Each incident is subject to a service fee of NZ$49 for screen or back glass damage, or NZ$169 for other accidental damage. In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com. Coverage begins on your AppleCare+ purchase date. AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by New Zealand consumer law.
For details, click here.
How to get AppleCare+
Add it to your bag during the check-out process when you purchase your new iPhone. Or buy it within 60 days of your iPhone purchase date.
One stop for expert service and support
Because Apple designs iPhone, iOS and many applications, iPhone is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- Direct access to Apple experts by chat or phone
- 24/7 priority access through getsupport.apple.com
- Same-day service in most major metropolitan areas worldwide
- Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for repairs
Additional hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians. Service coverage includes the following:
- Your iPhone
- The battery
- Included cable
- Unlimited incidents of accidental damage protection, each subject to a service fee of NZ$49 for screen or back glass damage, or NZ$169 for other accidental damage
Software support included
With AppleCare+ for iPhone, Apple experts can help troubleshoot:
- Using iOS and iCloud
- Connecting to wireless networks
- Questions about FaceTime, Mail, Safari and other Apple-branded iPhone apps
Important notes
See the AppleCare+ terms and conditions for complete product details.
Manufacturer Note
(1) AppleCare+ must be purchased within 60 days of the original purchase date of your iPhone and provides coverage from your AppleCare+ purchase date. AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by New Zealand consumer law; for details, click here. Coverage is available only for iPhone and its original included accessories, for protection against (i) batteries that retain less than 80% of their original capacity, and (ii) unlimited incidents of accidental damage from handling, each subject to a service fee of NZ$49 for screen or back glass damage, or NZ$169 for other accidental damage. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used Apple genuine parts that have been tested and pass Apple functional requirements. Service coverage may be subject to certain restrictions. Same-day service availability and options may vary by region and iPhone model. For international service, Apple may repair or replace your iPhone and iPhone parts with a comparable iPhone model or parts that comply with local standards. Service coverage is subject to the AppleCare+ terms and conditions.
(2) Local call charges may apply. Telephone numbers and hours of operation may vary and are subject to change.
(3) Express Replacement Service is not available under the screen replacement or back glass damage service fee.
AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by New Zealand consumer law; for details, click here. Purchase of the plan is not required to purchase iPhone. AppleCare+ is subject to acceptance of the terms and conditions. For complete details, see the terms.
In New Zealand, coverage for accidental damage from handling is provided for your benefit pursuant to a group insurance policy that Apple Sales New Zealand (the insured) has purchased from AIG Insurance New Zealand Limited. Neither Apple nor its distributors are authorised to provide any financial advice in respect of the insurance cover for accidental damage from handling. AIG Insurance New Zealand Limited has authorised Apple Sales New Zealand to handle any claims you may have for accidental damage from handling.
AIG Insurance New Zealand Limited underwrites the insurance and has an A (Strong) insurer financial strength rating given by Standard & Poor’s (Australia) Pty Ltd. The rating scale in summary form is: AAA Extremely Strong, AA Very Strong, A Strong, BBB Good, BB Marginal, B Weak, CCC Very Weak, CC Extremely Weak, SD Selective Default, D Default, R Regulatory Action, NR Not Rated. The rating from AA to CCC may be modified by the addition of a plus (+) or minus (–) sign to show relative standing within the major rating categories. A full description of the rating scale is available on the Standard & Poor’s website.