Refund policy

Returns Policy

Cyclone may at times offer a return policy on selected items based on manufacturer or supplier return policies.

• Without limiting any rights you have under the Consumer Guarantees Act, all goods to be returned must have a Return Authorisation issued by Cyclone.
• Change-of-mind returns are possible within seven days if the item is unopened and in original condition. Return shipping costs and a restocking fee may apply.
• The Customer is responsible for shipping charges on returned items. Cyclone strongly recommends you fully insure your return shipment in case it is lost or damaged and you use a carrier that can provide you with proof of delivery for your protection.